FAQ

  • How do I buy a package?

    Firstly, head to https://darkfocus.mypthub.net/buy-packages

    Once you have selected ‘Buy Packages’, it will then show you all the packages that you can purchase.

    Next, you can either create your account, if you do not already have a client account with this trainer and enter your card details.

    Or you will have the option to enter your email address if you do already have a client account with this trainer and set up your account just by simply clicking on the blue toggle.

  • How do I ask questions about a program I have purchased?

    On the homescreen of our App, you will see an option to 'Start Chat'. Simply hit this and send your message. We will get back to you as soon as possible.

  • How do I log a workout?

    Check out our handy 'How To' video guide below.

  • How do I log nutrition?

    The Dark Focus App, allows you to log your nutrition so that you can keep track of your progress alongside your workouts. Check out our handy 'How To' video guide below.

  • How do I post a progress photo?

    Progress Photos are a great way for you to monitor how far you've come. Check out our handy 'How To' video guide below.

  • How do I add measurements?

    Check out our handy 'How To' video guide below.

  • What does the calendar do?

    If you are seeking one-to-one personal training please reach out to us at eoin@darkfocus.ie

    Once we schedule a session, we will place it in the calendar in our App, so you can see your schedule.

  • How long do I have access to the packages I purchase?

    You will hvae access to the package for one month longer than it takes to complete  in case you can cannot complete the sessions in the time suggested

  • Why do I see two workouts in one day?

    Everyday you have a scheduled workout you will also see a workout called 'Gym Day warm up'. It's important to warm up before any exercise, but we understand some people would prefer to do their own warm up, so we included this separately to give our users the flexibility to use our warm up if they wish. 

  • How do I get my login details?

    When you purchase a package you will get an email confirming your purchase but also one inviting you to register so you can access the program and download our app. If either of these emails don't appear in your inbox, please check your spam or junk folders. 

  • How do I access my workout when I get a notification to do one?

    When you get a notification, simply open the DarkFocus App and click on 'Workouts' to complete your next workout. 

  • How do I find your App?

    Please see details on how to access our App here.

    For iOS users, search for 'My PT Hub' in the App store. Once you download and log in, it will automatically switch to DarkFocus. Android users can download the DarkFocus App directly from the Google Play Store

  • How do I access a future or past workout?

    Hit the 9 dots at the bottom right to bring up the menu. Then select Workouts. 

    Search and select the workout you wish to do, once selected hit Start Workout.

  • Can I do a workout on a laptop or smart TV?

    You certainly can. Just go to https://darkfocus.mypthub.net/ on any browser on any device and login in and you can complete all workouts.

Share by: